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CLIENTS & CASES

  • Client

LET Group Holdings Limited

  • Industry

Gaming & Entertainment

  • Location

Macau

  • Requirment

Various systems and applications to make large casino operations more efficient and increase casino revenue

CHALLENGE

Many transactions and calculations such as optimal resources management, results calculation, etc. have to be proceeded in a second. A stable and user-friendly software is a must for VIPs

SOLUTION

Enterprise-level Ultra-detailed Customer Relationship Management System (CRM)

Membership Mobile Application

Facilities Booking Solution

Transaction Analysis Solution

Real-time Display Solution

RESULT

A customized CRM system helps the clients record each VIP preference and behavior

Membership mobile application gives customers convenient and user-friendly experience

The solutions enhance the resources allocation

BENEFITS

Customers enjoy more user-friendly and convenient services, and the image of the casino and customer loyalty is enhanced

Optimized resource allocation lowers the operating costs and increases the profitability of the company

WHY PNB？

Domain knowledge in the industry to develop stable and customized systems to fit every situations 

Experience in designing and deploying IT infrastructure with high availability and performance to support 24/7 system operation

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